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Re: Burst water main

Posted: Tue Feb 13, 2018 8:00 am
by nedsram
Tony471 wrote:Yes saw Snipe in the paper yesterday , but what I did see this morning at 05.30 driving past the Farmers was another burst pipe , water running down Park Lane, so paddy lights there in the next few days

They don't appear to know about that one. Have you reported it? 0800 330 033 or this form.

Re: Burst water main

Posted: Tue Feb 13, 2018 9:13 am
by Desmo Man
Loving this soap!

Re: Burst water main

Posted: Tue Feb 13, 2018 9:23 am
by Toffee
You may be living this soap but the MAIN accompaniment is WATER!

Re: Burst water main

Posted: Tue Feb 13, 2018 9:55 am
by nedsram
At 9.52 United Utilities wrote:Our team are on site and repairs have commenced to the leaking pipe on Chester Road. They will remain onsite working hard to restore your water supply. We’ll update this message as soon as the repairs have been completed. We’re sorry for any inconvenience caused.

Re: Burst water main - fixed

Posted: Tue Feb 13, 2018 12:04 pm
by nedsram
At 11.52 United Utilities wrote:Our team of engineers has finished repairing the leaking pipe on Chester Road and the water should be starting to flow normally again. However it may take up to 2 hours for the water pressure to return to normal levels. We’re sorry if this has affected you and thank you for your patience.

Because there’s been some disturbance to the pipes in your area you may notice the water is a little cloudy or discoloured, please check our Discoloured Water page for more information.

Re: Burst water main

Posted: Tue Feb 13, 2018 4:04 pm
by Rostervor
This notice was recinded at 12:50
The hole in the pipe was found by the workmen, sorry, engineers at 15:00. (I know 'cos I was there)
Work is now in progress to repair said hole.

Re: Burst water main

Posted: Tue Feb 13, 2018 5:58 pm
by nedsram
We have just received a phone call saying that they may have to turn off the water supply.

Incidentally it showed on the web site as completed for two hours then vanished - so naive me assumed that was it.

The other half said that the lights were still there at 4.45. I wondered why.

Re: Burst water main

Posted: Tue Feb 13, 2018 6:05 pm
by nedsram
At 4.45 United Utilities wrote:We're sorry for the continued disruption to your water supply, our team of engineers are still working hard to locate the root cause of the area issues.

We may have to turn the water off again later this evening whilst investigations continue however we will notify you of this as soon as possible.

Once again we thank you for your patience.

At 2.28 United Utilities wrote:We are sorry for the information you have been given this afternoon, investigations are on-going to try and locate the leak on Chester Road. We apologise for the continued disruption and some customers may still be experiencing pressure issues.

That's the order the messages appear on the web site.

Re: Burst water main

Posted: Tue Feb 13, 2018 7:08 pm
by POYNTONIAN 1
Don’t expect the lights to disappear as soon as the leak is fixed. Leak on Dickens La repaired Fri, backfill/tarmac only done today!

Re: Burst water main

Posted: Wed Feb 14, 2018 7:57 am
by nedsram
At 01.54 United Utilities wrote:Identifying the exact location of this leak has proved difficult, and further investigations will take place on Febuary the 14th. Our teams on site are working hard to resolve this issue and we apologise for any inconvenence.